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Targeting to create better service quality, Kingstate are willing to hear more feedback from customers.
8/29/2003

For the past 25 years, Kingstate can keep growing in the acoustic industry with professional technology; the crucial reason is to manage the customer relationship toward to 100% satisfaction level constantly. Kingstate believe that only combine product quality, technology and customer satisfaction in action can make enterprise added value into reality. According to a research of Harvard University, if increasing 5% customer loyalty, the enterprise can get more 55% profit. It's a quite amazing number. Kingstate always emphasizes its customer satisfaction management, therefore, never stops lifting customer satisfaction and cultivating customer loyalty to develop higher profit both of customers and Kingstate.  


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Nowadays, Kingstate has focused its clients to investigate their satisfaction randomly. In the result, Kingstate's customer satisfaction reach above 80 grades, and have more positive evaluation compared with other competitor. In 2004, Kingstate is planning to get over 90 grades as its target in customer relationship management. Moreover, during the July to December 2003, Kingstate is going to know more customers' needs to better our service. Now you only need to download the file as below, then e-mail or fax back to us, you can get a gift as our appreciation for your help. We will put your precious suggestions in to our improving plan.

Kingstate Electronic Corp.
Tel: 886-2-2809-5651#522 Mickey
Fax: 886-2-2808-2745
mail: info@kingstate.com.tw

 
 


 
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